The playbook can install and configure [Honoroit](https://gitlab.com/etke.cc/honoroit) for you.
It's a bot you can use to setup **your own helpdesk on matrix**
See the project's [documentation](https://gitlab.com/etke.cc/honoroit#how-it-looks-like) to learn what it does with screenshots and why it might be useful to you.
## Adjusting the playbook configuration
Add the following configuration to your `inventory/host_vars/matrix.DOMAIN/vars.yml` file:
- the `ensure-matrix-users-created` playbook tag makes the playbook automatically create the bot's user account
- if you change the bot password (`matrix_bot_honoroit_password` in your `vars.yml` file) subsequently, the bot user's credentials on the homeserver won't be updated automatically. If you'd like to change the bot user's password, use a tool like [synapse-admin](configuring-playbook-synapse-admin.md) to change it, and then update `matrix_bot_honoroit_password` to let the bot know its new password
To use the bot, invite the `@honoroit:DOMAIN` to the room you specified in config, after that any matrix user can send a message to the `@honoroit:DOMAIN` to start a new thread in that room.
Send `!ho help` to the room to see the bot's help menu for additional commands.
You can also refer to the upstream [documentation](https://gitlab.com/etke.cc/honoroit#features).